Customer Reviews for Innovative Auto Collision

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Here’s what some of our Tempe, AZ customers are saying about us:

  • Had two other estimates and they beat both their prices. Got my avalanche right in and finished the date they told me they would. Excellent work and great people.

    Jeff N. Innovative Auto Collision Customer Review

    We got three quotes to have some repair work done on the driver's front and back door. Not only was Innovative Auto Collision price much less than the other two, they got the work done in record time. Their work was outstanding and we would go there again. Thank you Phil and staff.

    Betz Frederick Innovative Auto Collision Customer Review

    5 Stars!

    Mike Hanley Google Review

    good to talk with them

    Michael Zhang Google Review

    Innovative Auto is top notch when it comes to any type of collision repair and paint. The guys there really know what they are doing, and give the time and attention to your car that you just don't see anymore from other shops.

    Ellie Google Review

    Took my Honda S2000 here because they were recommended to me. Im very picky about my cars since im a little ocd. Rear bumper was hit at low speed but they managed to get the guys insurance company to replace it instead of just repainting, thankfully. After seeing how good the work was i took in my lexus that needed the front bumper resprayed and they went the extra mile and buffed the car since it had over spray from previous work that was not done properly. I was a pain in his ass but Phil took care of me and ill definitely be back to get more work done.....oh and he also gave me a discount the second time around. cant beat that. Thanks guys

    John Doe Google Review

    GREAT CUSTOMER SERVICE GREAT ATTENTION TO DETAILS AND AMAZING STAFF!!! LOVE THE WORK THEY PUT OUT ON MY CAR!!! SO HAPPY WITH EVERYTHING THEY DID! CANT WAIT TO TELL EVERYONE I KNOW WHO HAS CAR TROUBLES TO GO TO INNOVATIVE AUTO COLLISION.

    James Henderson Google Review

    The best experience possible! I wheeled in on a Saturday, unannounced and a very busy Mitch stopped his work on a vehicle to help me. He was my first impression of this business and I was sold. He was courteous, professional and friendly. I returned when Phil (the owner) was there and was equally impressed with his professionalism and customer service skills. The work they did on my '05 Subaru Forester was impeccable. It involved replacing a headlight and they went the extra bit to buff out the other headlight, with was cloudy, so they would match. It looks better that new. I love that such an exceptional body shop is a local business.

    Rebecca Bertolucci Google Review

    Phil and his team did an excellent job on my SUV. Got out all the scratches and small dings that have accumulated over the years! It's like driving a brand new car. Thanks to all of you.

    Robin Peifer Google Review

    Innovative Auto did an amazing job repairing my rear bumper. Someone had backed into my car and that person's insurance was trying to have it fixed by 'cheap' means. Phil at Innovative Auto was able to have the rear bumper completely replaced and in a timely fashion. My bumper had been repaired in the past from being rear-ended and I could tell immediately the quality of work done by Innovative Auto was much better. I would return to them if I ever need any body work done in the future.

    Brandi Butterfield Google Review
  • I was hugely impressed with not only the repairs and paint job that I hired Innovative Auto Collision for, but all of the extra things they did without even charging for them. In addition to painting my car, they polished my headlight lenses which were in really bad shape, they completely detailed the inside of the car, and waxed and polished the whole outside of the car. It was like getting a brand new car! I would highly recommend these guys to anyone.

    Steve Felker Google Review

    Awesome experience! Went to Southwest Collision first and they quoted me $920 something for a paint repair to my front bumper. Went to Innovative Auto Collision. Service was super friendly. Philip (the owner) came out to give me an estimate. Instead he told me he thought he could just buff the scratch out, then worked on it for 15 minutes free of charge. When he finished it looked great (could hardly tell there was ever a scratch). I asked him to quote me on getting everything repainted just so, I would know. He quoted me (for doing exactly what Southwest Collision was going to do - repaint the whole bumper) at $633. Super awesome service, not sale-zy, better prices. I would head there first it you have the option to. Talked with others in the waiting area, all had had similar experiences. Ask for Philip.

    Josiah Grimes Google Review

    Does anyone understand the balance of customer and service in this world anymore? Absolutely! The team at Innovative Auto Collision understands this, and is Stellar at providing Customer Service. My Point of Contact 'Phil' was absolute in listening to me, my budget, and needs. With said understanding he put together a program that delivered a product above and beyond my expectations! All the while remaining within budget. Further, the team discovered some mechanical issues with my car, in turn worked with me on solid pricing and timely repair. I would highly recommend Innovative Auto Collision for anyone in need of Auto Body Work, Auto Styling, Detailing, etc. As, I will definitely use them in the future for any said service. Thank you Phil, and please thank your team. You guys were truly amazing. Al Z.

    Al Zimmerman Google Review

    5 Stars!

    Alexandria Schmid Google Review

    nice attention to detail, great suggestions on custom artwork. cant wait to bring my wifes minivan in for body repairs and sprucing up. ~tip... Phil likes chuckbox hamburgers!

    Chris Lowry Google Review

    Phil and everyone at Innovative Auto Collision went above and beyond when it came to the custom work that was done on my vehicle. Not only did they take the time to get everything installed and fitted properly, they did it right the first time. I am very particular when it comes to all my vehicles and Innovative definitely hit the mark for being one of the best in valley. I will surely be back again to have more work done.

    Nicholas Hammon Google Review

    Phillip and all of the guys from Innovative Auto Collision have nothing less than great costumer service. From the time I called to the time I picked up my car they made sure to stay in contact and keep me informed and updated on everything that was going on. When I went to pick up my car they made sure to walk me through everything they had done so I could look at it. They made sure they went over all the paper work with me so I would understand everything. It looks flawless and I could not ask for more. I will be re-furring my friends and family to them and would suggest them to anyone!

    Danny Gomez Google Review

    I have been getting custom work done on my cars from various shops since I was able to drive. I am a very meticulous person when it comes to the look and quality done on my vehicles. I cannot remember a time when I have requested a shop to do certain things to my vehicle’s where I haven’t been disappointed in the quality, that has now changed since I took my Mercedes to Phillip at Innovative Auto! Phillip has surpassed every expectation I had in quality but more so in his impeccable customer service. Phillip will stop at nothing to make sure your car is done the 'right' way, he also has a passion and vision that other shops could only dream of having. I will never do business with any other shop. I cannot say enough about Phillip and his team at Innovative Auto Collision. If you want your car/truck done the right way with a splash of class, take it to Innovative!

    Jerrod Sneed Google Review

    These guys are the best, I bring in my Nissan 240sx to them whenever I have any issues, and they take care of me, best prices and service in AZ!!!

    Daniel Cohen Google Review

    These guys were great. They seemed to know their way around insurance claims and and scheduling a rental car. They were super flexible with scheduling a repair and pick up time and date. They seemed to really care that I was having a good experience. My care turned out wonderful. I have zero complaints. I will definitely recommend them to everyone I know who needs body work.

    Stephanie Ashland Google Review
  • Innovative Auto Collision is committed to customer satisfaction i was treated fairly but most important the the quality of work was a 10 out of 10!!!! I would recommend I.A.C to my family and friends. They even made rental appointment for me and was treated with respect form start to finish. Thank you I.A.C form Carlos Hernandez and Unique Auto Staff

    Carlos G. Hernandez Google Review

    Innovative Auto Collision was recommended to me by another auto repair establishment nearby its location. My Lexus had damage to the roof, roof railings, trunk, a tail light and head light, and various side panels, from heavy items falling upon it while in storage. Phillip worked hard at getting me a fair repair price, and his professional team did phenominal work. 5 Star Service! I've already recommended his shop to friends and business associates.

    Jay Dee Woods Google Review

    Alright, so I am a career pizza deliverywoman and as such I have had many experiences all over Tempe with the several cars I have gone through, so I'm pretty cognizant of car repair mattters and what usually ensues as a quality job. About half a year ago my Honda Civic suffered substantial damage to the front end, and it's a pretty new car so I waited and scouted out where to really take her for a good job as I've never had body work done before. One day I had a business card left on my window and a note from my neighbor highly recommending them, so I went in to check it out and was fairly satisfied with what they told me. The damage was pretty extensive and it seemed like they had a full garage every time I went in --but they kept me updated and ended up taking about a week longer than expected. Which I didn't mind because I was in a paid-for rental and I definitely don't rush a good job. I finally picked her up and she looked like she just drove off the lot for the first time, so I was really satisfied with how good it looked. There were a couple of snaffus but I am still giving a high rating because they quickly tightened the loose nuts and bolts I found without hassle and even put me in a rental car out of their own pocket to do so for the night it took to get fixed. Furthermore they even fought for me concerning a cracked motor mount the insurance said I was liable to pay for and ended up having them take care of it after all, so that was nice especially because without it my whole car vibrated pretty obnoxiously. And this was all on top of also being able to help me out with the deductible, not making any promises to anyone else going the insurance route as I am sure it has a lot to do with the chunk of change they will end giving them after the adjuster deems his mighty judgement, but its awesome they were willing to do that in the first place. So all in all, a lengthy but quality job that has held solid half a year down the line, which I hear is usually a crapshoot when cars are hit in the front end as they are never really the same after.

    Ryoko Blackheart Google Review

    I was referred to innovative by my mechanic, and Phillip was easy to work with, despite there being some snags in the bumper cover replacement and fitting that I asked him to do. My car ended up in the shop for almost a week instead of the one afternoon initially scheduled, and the whole procedure ended up costing more than I had hoped to pay to fix some plastic cosmetic problems. That said, Phil was upfront and apologetic about the errors (some of which were not his, but his supplier's), and seemed to do his very best to make me happy with the end result, which I am. Would go back for another repair if I ever needed to.

    A Google User Google Review

    5 Stars!

    A Google User Google Review

    Phillip Gittens is always on time and on budget. He does absolutely flawless body work. He does not charge enough. I have used him for years and would highly recommend him to anybody.

    Derek Greene Google Review

    I was hugely impressed with What They Did on my BMS, not only the repairs that I hired Innovative Auto Collision for, but all of the extra things they did without even charging for them. These guys are excellent. This is where my car will always go for any cosmetic fix. Thanks

    Stephen Scott Innovative Auto Collision Customer Review

    Does anyone understand the balance of customer and service in this world anymore? Absolutely! The team at Innovative Auto Collision understands this, and is Stellar at providing Customer Service. My Point of Contact 'Phil' was absolute in listening to me, my budget, and needs. With said understanding he put together a program that delivered a product above and beyond my expectations! All the while remaining within budget. Further, the team discovered some mechanical issues with my car, in turn worked with me on solid pricing and timely repair. I would highly recommend Innovative Auto Collision for anyone in need of Auto Body Work, Auto Styling, Detailing, etc. As, I will definately use them in the future for any said service. Thank you Phil, and please thank your team. You guys were truly amazing.

    Zman Fam Facebook Review

    Recently had Innovative do some body work and window tinting for our daughter's car. Impressed with their outstanding customer service, high quality and pride of workmanship, and price was just right! Thank you Innovative, we will be repeat customers and referral source!! Good honest service is hard to find!!

    Selina Pedraza Zimmerman Facebook Review

    Can't wait bring them my car! Eagerly waiting to put it in good hands...

    Angel Ponce Facebook Review

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